Frequently Asked Questions

1. How will your services help me feel better?
2. How will I know what kind of treatment is best for me?
3. Is there any evidence that treatment will be helpful?
4. What happens at the first appointment?
5. What are your office hours?
6. Do I need a referral?
7. How do I pay for my visit?
8. What kind of laboratory testing do you do and is it covered by insurance?
9. Will insurance cover my care?
10. Can I be a patient here and also participate in your research studies?
11. Where is the Yale Stress Center and how do I get there?
12. Where do I park and how much will it cost?
13. What is your cancellation policy?

1. How will your services help me feel better?

   We offer a variety of services that promote stress reduction and optimize health function to preempt disease and prevent relapse. Please discuss the options with your clinician to determine what may be most suitable to you.

2. How will I know what kind of treatment is best for me?

   A thorough evaluation helps us see how stress is affecting your mind and body and provide recommendations based on the specific effects it has had on you. We will provide recommendations based on the most up-to-date research with each of the specific interventions we provide and through discussion we can jointly determine the treatments most suitable to you.

3. Is there any evidence that treatment will be helpful?

   Yes, we only provide interventions and strategies that have been studied and have some empirical support. All treatments provided are informed by research and/or based directly on clinical trials.

4. What happens at the first appointment?

   At the first appointment, you will meet with a clinician who will speak with you about what has brought you to the Center and how we can be most helpful to you. You will complete some assessments and we will jointly come up with a plan that works best for you.

5. What are your office hours?

   The Stress Center is open Monday through Fridays from 8:30 AM to 5 PM. Specific programs are also ongoing during the evening hours until 8 PM and on Saturdays. Please speak with your clinician about the specific programs and the times that work best for you.

6. Do I need a referral?

   No, you do not need a referral. You can call or email us to set up an appointment.

7. How do I pay for my visit?

   There is a fee for all of our services. Most of our services are reimbursable and others are eligible for payments through health savings accounts. Please discuss these options with your clinician.

8. What kind of laboratory testing do you do and is it covered by insurance?

   Most of the laboratory tests are covered by insurance. Some specialized biochemicals may not be covered by insurance and we will not conduct laboratory testing without your consent. The physiological assessment of health risk is not covered by insurance.

9. Will insurance cover my care?

   Most of our services are covered by insurance and we will provide you with invoices that you can submit for reimbursement through your insurance provider. Other services may be covered through health savings accounts.

10. Can I be a patient here and also participate in your research studies?

    If you are eligible for research, you will have the opportunity to participate in research studies.

11. Where is the Yale Stress Center and how do I get there?

    Our office is located at 2 Church Street South, Suite 209, New Haven, CT 06519

    For driving directions and bus routes please visit Contact Us.

12. Where do I park and how much will it cost?

    The Doctor’s Building at 2 Church Street South where we are located has its own dedicated parking run by ProPark. Parking costs are $3 for the first hour and $2 each additional hour.

13. What is your cancellation policy?

    We require 24 hour advance notice of an appointment cancellation or you will be expected to pay for the appointment.